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Testimonials
Sept. 11, 2003
Hey Keith,
Your newsletter is looking good.
Took a good look at your website and it's coming along great.
If you need content for your newsletter, I think we might could help.
Uncle Frank always has a story. He was an army chaplain's assistant for years.
Our subscriber base is getting close to 1000 now and we may start accepting
ads from selected companies like yourself. We've been turning down ads for
drugs and things that are not clearly intended to improve one's life.
Keep up the good work!
Best,
Frank
Ever wondered how to handle problems in your personal life, with the kids, or at work?
Dr. Frank's common sense medical website, drhuggiebear.com, is your source for solutions to life's little ups and downs.
Our free e-newsletter gives practical tips to help you and your family lead a more successful, happier life.
http://www.drhuggiebear.com
> From: Keith Rice
> Chris Robertson - W. V.
> Sent: Tuesday, February 17, 2004 1:39 PM
> Subject: Order Follow up!
> Recently, you ordered a case of Noodles from Art Craft, inc.
> This is just a follow-up note to see how you would rate our service:
> All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
> Please rate each question with a number from one to ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant? 10
> Was your order handled in a timely manner? 10
> Did your order arrive on time and package properly? 10
> Did the items serve the purpose that you ordered it for? 10
> Was the item you received worth what you paid for it?
10 Yes Definitely
> Were you satisfied with our products? 10
> Are there any comments that you would like to make to us?
> The package arrived pretty beat up, but the merchandise was not damaged. What can happen to styrofoam?
> Thanks for participating in this survey and thank you again for ordering from Art Craft, inc.
> We hope to be hearing from you again, soon!
> Art Craft, inc.
> R. Keith Rice
> www.artcraftinc.com
> From: Keith Rice
> Loren Lasher - Hawaii
> Sent: Tuesday, February 17, 2004 1:39 PM
> Subject: Order Follow up!
> Just hit reply and fill in the blank spaces!
> Recently, you ordered WindToys and Flags from Art Craft, inc.
> This is just a follow-up note to see how you would rate our service:
> All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
> Please rate each question with a number from one to ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10 - Your service and commitment was outstanding!
> Was our representative courteous and pleasant? 10 working with the boss was perfect
> Was your order handled in a timely manner? 9
> Did your order arrive on time and package properly? 10 Yes
> Did the items serve the purpose that you ordered it for? 10 Yes
> Was the item you received worth what you paid for it? 10 good value for the price and the products
> Were you satisfied with our products?
>10 yes, with out question
> Are there any comments that you would like to make to us?
> Thanks for being YOU!
> Thanks for participating in this survey and thank you again for
> ordering from Art Craft, inc.
> We hope to be hearing from you again, soon!
> Art Craft, inc.
> R. Keith Rice
> www.artcraftinc.com
> From: Keith Rice
> To: Irene Gompert - California
> Sent: Tuesday, December 31, 2004 1:39 PM
> Subject: Order Follow up!
>
> Recently, you ordered five different orders from Art Craft, inc to be shipped to five different addresses.
> We presume you did your Christmas Shopping with us. We are very grateful for that!
> This is just a follow-up note to see how you would rate our service:
> All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
> Please rate each question with a number from one to ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant?
10 - I liked working with the boss's wife
> Was your order handled in a timely manner? 10
> Did your order arrive on time and package properly? 10
> Did the items serve the purpose that you ordered it for? 10
> Was the item you received worth what you paid for it? 10
> Were you satisfied with our products?
10 yes, with out question
> Are there any comments that you would like to make to us?
> We were amazed at how all of the orders arrived before Christmas. We were really late in getting our order placed with you. We were told by the recipients, that all of the packages arrived in good condition and a couple of days before Christmas. Every one of them was thrilled with their gifts. I am sure we will be ordering gifts from you again!
> Thanks for participating in this survey and thank you again for ordering from Art Craft, inc.
> We hope to be hearing from you again, soon!
> Art Craft, inc.
> R. Keith Rice
> www.artcraftinc.com
Feb. 17, 2004
Keith
I received the order yesterday. The windsocks are great.
Judy
March 13, 2004
I received my prize of a Damsel Fish on Tues. It is really nice - so colorful. Thank you
Aberegg
> March 15, 2004
> Dear Patricia Songer - Ohio
> Recently, you ordered some Kite String from Art Craft, inc.
> This is just a follow-up note to see how you would rate our service:
> All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
> Please rate each question with a number from one to ten. One being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant? 10
> Was your order handled in a timely manner? 10
> Did your order arrive on time and package properly?
>The post office brought it held together with rubber bands, but it was all there!
> Did the items serve the purpose that you ordered it for? 10
> Was the item you received worth what you paid for it? 10
> Would you recommend us to your friends? 10
> Were you satisfied with our products? 10
> Are there any comments that you would like to make to us?
> I appreciated the personal attention!
>
> Thanks for participating in this survey and thank you again for
> ordering from Art Craft, inc.
>
> We hope to be hearing from you again, soon!
>
> Art Craft, inc.
> R. Keith Rice
> www.artcraftinc.com
>from: Keith Rice
>to: John Senecheal - N.C.
>sent: March 26, 2004
>subject: Order Follow up
> Recently you ordered a number of flags for your Bed and Breakfast!
> This is just a follow-up note to see how you would rate our service:
> All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
> Please rate each question with a number from one to ten. One being poor and ten being excellent.
> Did you find our service satisfactory? Yes
> Was our representative courteous and pleasant? Yes
> Was your order handled in a timely manner? Yes
> Did your order arrive on time and package properly? Yes
> Did the items serve the purpose that you ordered it for? Yes
> Was the item you received worth what you paid for it? Yes
> Would you recommend us to your friends? Yes
> Were you satisfied with our products? Yes
> Are there any comments that you would like to make to us?
> Thank You! I will be ordering again!
> Thanks for participating in this survey and thank you again for ordering from Art Craft, inc.
> We hope to be hearing from you again, soon!
> Art Craft, inc.
> R. Keith Rice
> www.artcraftinc.com
April 2, 2004
Hi Keith,
Just a note to say "thank you" for calling us about the fish windsock order. It
is nice to have such good customer service from companies you order with.
Thanks again,
Shary Smith
> From: "Keith Rice"
> To: Lois Elizabeth - Washington DC
> Subject: Order Follow UP!
> Date: Thu, 8 Apr 2004 17:05:31 -0600
> Recently, you ordered a Flamingo WindWheel - WindToy from Art Craft, inc.
> This is just a follow-up note to see how you would rate our service:
> All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
> Please rate each question with a number from one to ten. One being poor and ten being excellent.
> Did you find our service satisfactory? Yes
> Was our representative courteous and pleasant? Yes
> Was your order handled in a timely manner? Yes
> Did your order arrive on time and package properly? Yes
> Did the items serve the purpose that you ordered it for? Yes
> Was the item you received worth what you paid for it? Yes
> Were you satisfied with our products? Yes
> Are there any comments that you would like to make to us?
> We will surely order from you again!
> Thanks for participating in this survey and thank you again for ordering from Art Craft, inc.
> We hope to be hearing from you again, soon!
> Art Craft, inc.
> R. Keith Rice
> From: "Keith Rice"
> To: Liz J. Smith - Florida
> Subject: Order Follow UP!
> Date: Thu, 8 Apr 2004 17:05:31 -0600
> Recently, you ordered a Clown Fish and a Damsel Fish
> WindToy from Art Craft, inc.
> This is just a follow-up note to see how you would rate our service:
> All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
> Please rate each question with a number from one to ten. One being poor and ten being excellent.
> Did you find our service satisfactory? Yes
> Was our representative courteous and pleasant? Yes
> Was your order handled in a timely manner? Yes
> Did your order arrive on time and package properly? Yes
> Did the items serve the purpose that you ordered it for? Yes
> Was the item you received worth what you paid for it? Yes
> Were you satisfied with our products? Yes
> Are there any comments that you would like to make to us?
> This is our fourth order and I am sure we will do it even again.
> We are very happy with the products and service.
> Thanks for participating in this survey and thank you again for ordering from Art Craft, inc.
> We hope to be hearing from you again, soon!
> Art Craft, inc.
> R. Keith Rice
From: r_keith_rice@
Sent: Thursday, May 20, 2004 9:58 AM
To: John Bergquist
Subject: Your Order from Art Craft, inc.
Recently, you ordered a Rooster WindWheel from Art Craft, inc.
This is just a follow-up note to see how you would rate our service.
All you need to do is hit reply, answer the questions on the lines they are written on and hit send!
Please rate each question with a number from one to ten. One being poor and ten being excellent.
Did you find our service satisfactory? 10
Was our representative courteous and pleasant? 10
Was your order handled in a timely manner? 10
Did your order arrive on time and package properly? 10
Did the items serve the purpose that you ordered it for? 10
Was the item you received worth what you paid for it? 10
Were you satisfied with our products? 10
Are there any comments that you would like to make to us?
Thanks for participating in this survey and thank you again for ordering from Art Craft, inc.
We hope to be hearing from you again, soon!
Art Craft, inc.
R. Keith Rice
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
From: r_keith_rice@
Sent Friday May 28, 2004
To: Clara Yang
Subject: Your Order from Art Craft, inc.
Recently, you ordered a Playful Cat and a ClownFish WindWheel - WindToys from Art Craft, inc.
This is just a follow-up note to see how you would rate our
service.
All you need to do is hit reply, answer the questions on the lines
that they are written on and hit send!
Please rate each question with a number from one to ten. One
being poor and ten being excellent.
Did you find our service satisfactory? 9
Was our representative courteous and pleasant? 9
Was your order handled in a timely manner? 8
He's had computer problems.
Did your order arrive on time and package properly? 9
Did the items serve the purpose that you ordered it for?
10
Was the item you received worth what you paid for it? 10
Were you satisfied with our products? 10
Will you be ordering from us again? 9
Are there any comments that you would like to make to us?
How did you hear about Art Craft, inc?
Search Engine? Which One? Yahoo Search
Newsletter? Which One?
Friend
Thanks for participating in this survey and thank you again for
ordering from Art Craft, inc.
We hope to be hearing from you again, soon!
Art Craft, inc.
R. Keith Rice
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
----- Original Message -----
From: < r_keith_rice@>
To: <nancy wiecking>
Sent: Tuesday, July 06, 2004 10:50 PM
Subject: Your Recent Order from Art Craft, inc.
> Recently, you ordered a Dolphin Duo Flag from Art Craft, inc.
> This is just a follow-up note to see how you would rate our
> service.
> All you need to do is hit reply, answer the questions on the lines that they are written on and hit send!
> Please rate each question with a number from one to ten. One
> being poor and ten being excellent.
> Did you find our service satisfactory? 10
> Was our representative courteous and pleasant? N.A.
> Was your order handled in a timely manner? 9
> Did your order arrive on time and package properly? 9
> Did the items serve the purpose that you ordered it for? 10
> Was the item you received worth what you paid for it? 10
> Were you satisfied with our products? 10
> Will you be ordering from us again? 10
> Are there any comments that you would like to make to us?
> How did you hear about Art Craft, inc?
> Search Engine? Which One? google (I think)
> Newsletter? Which One?
> Friend
> Thanks for participating in this survey and thank you again for
> ordering from Art Craft, inc.
> We hope to be hearing from you again, soon!
> Art Craft, inc.
> R. Keith Rice
> r_keith_rice@
> > website: www.artcraftinc.com
----- Original Message -----
From: "Keith Rice" < r_keith_rice@.net>
To: <dsguesto@.net>
Sent: Monday, August 16, 2004 3:59 PM
Subject: Re: Your Order was Shipped
> Your order was shipped COMPLETE today via Insured - Parcel Post. It should arrive to you in 4 or 5 days.
> We hope you will be happy with our products and that you will visit our website again, soon!
> Thank you for the opportunity of letting Art Craft, inc., take care of your FunToy needs!
> We do hope that our service was satisfactory and that you will recommend us to your friends.
> Thanks again!
> R. Keith Rice
> e-mail: rkeithrice@.net
> web site: www.artcraftinc.com
Keith - I received the order yesterday. I am very pleased with it. Thanks so much.
Diane
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